12. Staying Updated with Notifications

Open Nexus keeps you informed automatically about important activities across your Booking Files.

Supported Notifications

Open Nexus supports notifications across the main activities within a Booking File. The complete list of currently supported notifications can be viewed and managed under Notification Settings.

Notification categories include:

• Chat Notifications: New group chat messages related to the Booking File.
• Booking File Notifications: Notifications when you are added to a Booking File, the Booking File status or instructions change, or your role on the Booking File changes.
• Schedule Notifications: Updates relating to schedules, rates, booking status, space release, and transshipments.
• Task Notifications: New task assignments, task due date changes, tasks due soon, overdue tasks, and reopened tasks.
• Document Notifications: Notifications when new documents are uploaded.
• Exception Notifications: Important shipment changes such as updates to Cargo Ready Date, POL, or POD.

The notifications available to you can be individually enabled or disabled from Notification Settings.

Viewing Notifications

Open Nexus provides two ways to view your notifications:

• Grouped By File – Groups notifications by Booking File. The latest notification for each Booking File is displayed, and you can expand the Booking File to review its related notifications.
• Latest Notifications – Displays individual notifications in chronological order, allowing you to review the latest activities across your Booking Files.

By default, you can switch between viewing Unread notifications and All notifications.

You can also use Advanced Filters, including the Received Between date filter, to display notifications received within a selected date range.

Click the Booking File ID from a notification to open the related Booking File.

To mark a notification as Read or Unread, click the Read/Unread action icon on the far right of the notification.

Notification Settings

From the Notifications menu, select Notification Settings to control which notifications you want to receive.

Notification Settings are separated into two tabs:

• Responsible → Notifications for Booking Files you are responsible for completing.
• Informed → Notifications for Booking Files you are monitoring for visibility.

Within each tab, notifications are organized into categories such as Booking File, Schedule, Task, Document, and Exception Notifications.

You can:

• Turn all notifications for the selected Responsible or Informed role on or off.
• Turn an entire notification category on or off.
• Turn individual notification types within each category on or off.
• Click Save Settings to save your changes.
• Click Reset to Default to restore the default notification settings.

Hint:
Notifications help you stay aligned on what needs attention without manually checking each Booking File. Use Notification Settings to control the notifications you receive separately for your Responsible and Informed roles.