2. Creating Your Account & Accessing Your Organization

Accessing Open Nexus

You can access Open Nexus using the links below:

• Sign Up: Create an Open Nexus Account
• Log In: Open Nexus Login

Step 1: Sign Up

When you first arrive:

• Enter your personal details (name, email, password)

Then, depending on how you are joining:

• If you are creating a new organization:
  • Enter your organization details (company name, role, etc.)
  • Your organization will be created as a claimed tenant
  • You will be set up as the Admin
• If you are joining via an invite link:
  • You will be shown the existing organization details
  • Review and confirm that the information is correct
  • Join the organization workspace

Once completed, you will have access to your company workspace on Open Nexus.

Hint:
Freight Forwarding Organizations are created through this sign-up process and cannot be manually created later in the directory.

Step 2: Logging In

• Enter your email and password
• You will be taken into your organization workspace

Step 3: Invite Members to Your Organization (Admin Only)

As an Organization Admin, you can invite other members of your company to join your organization on Open Nexus.

1. Log in to the Open Nexus application:
   https://app.open-nexus.com/
2. Navigate to your profile name in the bottom-left corner, click it, then select Organization and Invitations.
   Alternatively, you can open the invitation page directly:
   https://app.open-nexus.com/organization/invitations
3. On the invitation page, click Send Invitation.
4. Enter the email address of the person you want to invite.
   • You can invite multiple users at once by entering email addresses separated by commas.
   • You can also copy and paste a comma-separated list of email addresses into the email field.
5. Click Send Invitation again.
6. A success notification will confirm that the invitation has been sent.
7. The invited user will receive an email containing a sign-up link to join your organization on Open Nexus.

Step 4: Forgot Password

If you have forgotten your password:

1. Click Forgot Password on the Log In page.
2. Enter the email address associated with your account.
3. Open the password reset email and click the reset link provided.
4. On the Reset Password page:
   • Enter your new password.
   • Confirm your new password.
   • Optionally select Sign out from other devices to invalidate existing sessions on other devices.
5. Click Submit to complete the password reset.
6. Log in using your new password.

If you do not receive the reset email, please check your spam or junk folder before contacting support.