9. Communication (Freight Forwarder Collaboration)

Communication within the MVP scope is focused and structured on group chat within a Booking File.

How It Works

• Each Booking File has a group chat
• Communication is limited to:
  • Freight Forwarding Organizations assigned to the file

Why This Matters

• Keeps discussions operational
• Reduces noise
• Ensures alignment between origin and destination forwarders

Hint:
All communication is tied to the shipment — no need to search emails.